{"product_id":"responsive-e-government-nels-lindahl-9781468104356","title":"Responsive E-Government: A Study of Local Government E-Feedback Methodology","description":"Local governments have increased the use of technology (e-government) to gather citizen input. The current literature does not address the effectiveness, actual usage, or importance of electronic citizen feedback (e-feedback) to make policy decision. The purpose of the exploratory correlational study was to provide initial empirical evidence to assess the relationship between local e-government services and e-feedback collection methods. General theories of e-government practice were synthesized into a conceptual framework addressing research questions related usage of e-government, e-feedback and testing associations indicating that e-feedback was employed to guide e-government. A survey that documented current e-feedback collection methods and e-government services was sent to key informants representing a random sample of 174 principle cities of metropolitan and micropolitan statistical areas within the United States. Descriptive results indicated e-government was only 48% implemented across the sample with a potential expected expansion to 72%. Multiple linear regression analyses of survey items were used to identify significant predictors of current e-government and e-feedback practices; and parallel analyses were used to identify significant predictors of intended e-government and e-feedback practices. Pearson correlations were used to reveal significant linkages connecting e-government, e-feedback, and auditing e-feedback. The results support the conclusion that e-feedback methods create the potential for increased citizen influence in shaping government services and practices via the e-government model. The study contributes to positive social change by providing empirical data that can be used to guide initial e-government implementation within communities that have not yet adequately defined models of practice and means of gathering input from their citizenry.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Nels Lindahl\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1468104357\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781468104356\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Createspace Independent Publishing Platform\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 11\/15\/2010\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 126\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.51lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 10.00h x 7.01w x 0.27d","brand":"Nels Lindahl","offers":[{"title":"Paperback","offer_id":48622404305151,"sku":"9781468104356","price":9.99,"currency_code":"USD","in_stock":true}],"url":"https:\/\/www.whiterainbookhouse.com\/products\/responsive-e-government-nels-lindahl-9781468104356","provider":"WR Book House","version":"1.0","type":"link"}