{"product_id":"rethinking-reputational-risk-anthony-fitzsimmons-9780749477363","title":"Rethinking Reputational Risk: How to Manage the Risks That Can Ruin Your Business, Your Reputation and You","description":"\u003cp\u003e\u003cb\u003eA company's reputation is one of its most valuable assets, and reputational risk is high on the agenda at board level and amongst regulators. \u003ci\u003eRethinking Reputational Risk\u003c\/i\u003e explains the hidden factors which can both cause crises and tip an otherwise survivable crisis into a reputational disaster. \u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e Reputations are lost when the perception of an organization is damaged by its behaviour not meeting stakeholder expectations. \u003cb\u003e\u003ci\u003eRethinking Reputational Risk \u003c\/i\u003e\u003c\/b\u003elays bare the actions, inactions and local 'states of normality' that can lead to perception-changing consequences and gives readers the insight to recognize and respond to the risks to their reputations. Using case studies, such as BP's Deepwater Horizon oil spill, Volkswagen's emissions rigging scandal, Tesco, AIG, EADS Airbus A380, and Mid-Staffordshire NHS Hospital Trust, and analysis of their failures, this hard-hitting guide also applies lessons drawn from behavioural economics to the behavioural risks that underlie reputation risk. \u003cp\u003e\u003c\/p\u003eAn essential read for risk professionals, business leaders and board members who need to understand and deal with business-critical threats to their reputation, this book presents a new framework that will be invaluable for all involved in safeguarding an organization's reputation.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Anthony Fitzsimmons, Derek Atkins\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0749477369\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780749477363\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Kogan Page\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 01\/31\/2017\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 336\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.04lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.21h x 6.14w x 0.70d","brand":"Anthony Fitzsimmons","offers":[{"title":"Paperback","offer_id":43981170114815,"sku":"9780749477363","price":45.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_dd6dd41d-d271-4919-a343-c93078b9754f.jpg?v=1683254040","url":"https:\/\/www.whiterainbookhouse.com\/products\/rethinking-reputational-risk-anthony-fitzsimmons-9780749477363","provider":"WR Book House","version":"1.0","type":"link"}