{"product_id":"running-a-shop-like-a-david-a-jr-rodgers-9798241995643","title":"Running a Shop Like a Pro: The Complete Guide to Managing Auto Repair Shops","description":"\u003cp\u003eRunning an auto repair shop takes more than technical skill-it takes leadership, systems, and accountability. \u003cb\u003e\u003ci\u003eRunning a Shop Like a Pro\u003c\/i\u003e\u003c\/b\u003e is a practical, real-world guide for shop managers, owners, and lead technicians who want to run an efficient, profitable, and professional operation.\u003c\/p\u003e\u003cp\u003eThis book breaks down what successful shop leadership actually looks like day to day: managing people without favoritism, enforcing rules without losing respect, keeping paperwork and systems organized, controlling costs, sourcing parts efficiently, and delivering customer service that builds long-term loyalty.\u003c\/p\u003e\u003cp\u003eInside you'll learn how to: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e\u003cp\u003eLead technicians and service advisors effectively\u003c\/p\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cp\u003eHire, train, discipline, and retain a strong crew\u003c\/p\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cp\u003eBuild a professional shop culture customers trust\u003c\/p\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cp\u003eManage money, raises, and promotions responsibly\u003c\/p\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cp\u003eOrganize repair orders, systems, and workflows\u003c\/p\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cp\u003eSource parts quickly-including hard-to-find components\u003c\/p\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cp\u003eImprove customer satisfaction and repeat business\u003c\/p\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eThe book also includes \u003cb\u003eready-to-use appendices\u003c\/b\u003e with customer service checklists, performance review templates, job descriptions, training logs, and a progressive discipline ladder-making it a hands-on reference, not just theory.\u003c\/p\u003e\u003cp\u003eWhether you run a single independent garage or manage multiple locations, this guide gives you the tools to run your shop like a true professional.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e David A. Jr. Rodgers\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9798241995643\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Independently Published\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 12\/31\/2025\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 62\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.37lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 11.00h x 8.50w x 0.13d","brand":"David A. Jr. Rodgers","offers":[{"title":"Paperback","offer_id":48450416050431,"sku":"9798241995643","price":14.77,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_bfbc58dd-3afd-44f6-80c5-9a9406cec95f.jpg?v=1777267637","url":"https:\/\/www.whiterainbookhouse.com\/products\/running-a-shop-like-a-david-a-jr-rodgers-9798241995643","provider":"WR Book House","version":"1.0","type":"link"}