{"product_id":"salesforce-crm-administration-handbook-krzysztof-nowacki-9781835085691","title":"Salesforce CRM Administration Handbook: A comprehensive guide to administering, configuring, and customizing Salesforce CRM","description":"\u003cp\u003e\u003cstrong\u003eMaster the core concepts of Salesforce administration and gain a holistic understanding of the SF ecosystem that will also help you prepare for the Salesforce certification exam\u003c\/strong\u003e\u003c\/p\u003eKey Features\u003cul\u003e\n\u003cli\u003eUnderstand Salesforce architecture and security model\u003c\/li\u003e\n\u003cli\u003eIntegrate Flow Builder with other Salesforce components for seamless automation\u003c\/li\u003e\n\u003cli\u003eUnderstand how to create and manage approval workflows in Salesforce\u003c\/li\u003e\n\u003cli\u003ePurchase of the print or Kindle book includes a free PDF eBook\u003c\/li\u003e\n\u003c\/ul\u003eBook Description\u003cp\u003eDo you aspire to be a successful Salesforce administrator or consultant? If yes, then this step-by-step guide is for you. Written by certified Salesforce professionals, the Salesforce CRM Administration Handbook will take you through the intricacies of Salesforce, covering objects, records, automation, and much more.\u003c\/p\u003e\u003cp\u003eStarting with an overview of the capabilities and limitations of Salesforce, you'll progress toward a holistic understanding of system architecture with real-world examples, including workarounds that enable the successful completion of projects. As you delve deeper, you'll learn about the fundamental concepts of a CRM system, its purpose, and the pivotal role of an administrator in the Salesforce lifecycle. You'll also explore the basic structures of the entire Salesforce system and navigate confidently through the intricacies of security, automation, and reporting in the Sales\/Service Cloud.\u003c\/p\u003e\u003cp\u003eBy the end of this book, you'll have the confidence you need to navigate Salesforce's backend seamlessly, implement configuration changes effortlessly, and communicate fluently in Salesforce terminology.\u003c\/p\u003eWhat you will learn\u003cul\u003e\n\u003cli\u003eDiscover strategies to stay up-to-date with Salesforce releases\u003c\/li\u003e\n\u003cli\u003eIntegrate Salesforce products seamlessly to meet diverse business needs\u003c\/li\u003e\n\u003cli\u003eExplore Sales and Service Cloud and its transformative impact on sales and customer support operations\u003c\/li\u003e\n\u003cli\u003eMaster opportunity management for successful deal closures and pipeline forecasting\u003c\/li\u003e\n\u003cli\u003eUnderstand Salesforce Orgs, managing users, settings, and customization\u003c\/li\u003e\n\u003cli\u003eExplore data import and export methods and data mapping\u003c\/li\u003e\n\u003cli\u003eDiscover best practices, mock tests, and valuable tips and tricks to prepare for Salesforce certification\u003c\/li\u003e\n\u003c\/ul\u003eWho this book is for\u003cp\u003eThis book is for aspiring Salesforce administrators and consultants looking to build a solid foundation in Salesforce products, system setup, and customization as well as advance their careers within the Salesforce ecosystem. It's also a great resource for those preparing to take the Salesforce ADM 201 certification exam, as it serves as an excellent supplement to the existing learning materials.\u003c\/p\u003eTable of Contents\u003col\u003e\n\u003cli\u003eIntroduction and Getting Started with Salesforce \u003c\/li\u003e\n\u003cli\u003eSalesforce Architecture\u003c\/li\u003e\n\u003cli\u003eData Management\u003c\/li\u003e\n\u003cli\u003eLightning Experience \u003c\/li\u003e\n\u003cli\u003eObjects in Salesforce Objects\u003c\/li\u003e\n\u003cli\u003eUser Management and Security\u003c\/li\u003e\n\u003cli\u003eAutomation Tools\u003c\/li\u003e\n\u003cli\u003eReports and Dashboards\u003c\/li\u003e\n\u003cli\u003eAppExchange and Custom Applications\u003c\/li\u003e\n\u003cli\u003eService Cloud\u003c\/li\u003e\n\u003cli\u003eSales Cloud\u003c\/li\u003e\n\u003cli\u003eSalesforce Administrator Exam Preparation\u003c\/li\u003e\n\u003cli\u003eContinuing Education and Career Development\u003c\/li\u003e\n\u003c\/ol\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Krzysztof Nowacki, Mateusz Twarożek\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1835085695\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781835085691\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Packt Publishing\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 04\/30\/2024\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 328\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.25lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.25h x 7.50w x 0.69d","brand":"Krzysztof Nowacki","offers":[{"title":"Paperback","offer_id":45934165819647,"sku":"9781835085691","price":44.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_39fc1584-802f-41d8-877a-9f7f1c6eafe4.jpg?v=1721790501","url":"https:\/\/www.whiterainbookhouse.com\/products\/salesforce-crm-administration-handbook-krzysztof-nowacki-9781835085691","provider":"WR Book House","version":"1.0","type":"link"}