{"product_id":"salesforce-field-service-saiteja-chatrati-9781484295168","title":"Salesforce Field Service: A Beginner's Guide to Creating, Managing, and Automating Field Service","description":"\u003cp\u003eSalesforce Field Service (formerly Field Service Lightning) connects customers, workforce, and products on a single platform to deliver exceptional on-site services. This book guides Field Service enthusiasts in creating, managing, and automating support with use cases and real-time examples.\u003c\/p\u003e\u003cp\u003eYou will learn Salesforce Field Service which will help you better manage your customers, internal users, and field technicians. As you advance, you'll learn the whole end-to-end life cycle of creating work orders, associating service appointments to work orders, scheduling and dispatching service appointments to field technicians, and completing the work orders.\u003c\/p\u003e\u003cp\u003eBy the end of this book, you'll be able to implement, test and deploy Salesforce Field Service for both Desktop and Mobile apps.\u003c\/p\u003eWhat you'll learn\u003cp\u003e\u003c\/p\u003e\u003cp\u003e- Basics of Field Service\u003c\/p\u003e\u003cp\u003e- Field Service objects and data model\u003c\/p\u003e\u003cp\u003e- Field Service schedulingand optimization\u003c\/p\u003e\u003cp\u003e- Configuring Salesforce Field Service\u003c\/p\u003e- Managing Salesforce Field Service capabilities\u003cp\u003e\u003c\/p\u003e\u003cp\u003e- Configuring and using the Field Service Mobile App\u003c\/p\u003e- Deploying and testing Salesforce Field Service\u003cp\u003e\u003c\/p\u003e\u003cp\u003e- Salesforce Field Service KPIs and Reporting\u003c\/p\u003eWho This Book Is for\u003cp\u003e\u003c\/p\u003e\u003cp\u003eThis book is for Salesforce admins, developers, and consultants who are looking to learn and implement Salesforce Field Service. A basic understanding of Salesforce is assumed. Coding or programming experience is not required.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Saiteja Chatrati\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1484295161\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781484295168\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Apress\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 11\/01\/2023\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 267\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.88lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.21h x 6.14w x 0.60d","brand":"Saiteja Chatrati","offers":[{"title":"Paperback","offer_id":44121103991039,"sku":"9781484295168","price":49.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_70d514be-2b24-4340-ae24-ad92f1fa0628.jpg?v=1687418065","url":"https:\/\/www.whiterainbookhouse.com\/products\/salesforce-field-service-saiteja-chatrati-9781484295168","provider":"WR Book House","version":"1.0","type":"link"}