{"product_id":"see-smile-say-hello-michael-heppell-9781838161323","title":"See, Smile, Say Hello: Build Trust, Create Loyalty, Deliver Outstanding Service","description":"\u003cp\u003eIf you want more clients, repeat business, better reviews: \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eStart Seeing your customers as individuals\u003c\/p\u003e\u003cp\u003eStart Smiling to make emotional connections\u003c\/p\u003e\u003cp\u003eStart Saying Hello to communicate brilliantly\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eExceptional service isn't about gimmicks. It's about human connection. In See, Smile, Say Hello, Michael Heppell shows you exactly how to master it.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e50 easy to read, impactful chapters in 3 main sections.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eSee\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003ePowerful tools and ideas to help you see your customers as individuals\u003c\/p\u003e\u003cp\u003eMake them feel valued, not processed\u003c\/p\u003e\u003cp\u003eKeep them in sight, never miss an opportunity and make every interaction count\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eSmile\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eDesigned to help you create emotional connections\u003c\/p\u003e\u003cp\u003eHappy customers come back, spend more and WANT to connect\u003c\/p\u003e\u003cp\u003eDiscover the secrets to making deposits in your customer's emotional bank accounts\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eSay Hello\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eFocus on communication and how to stand out\u003c\/p\u003e\u003cp\u003eIn a world full of noise, be the one people hear\u003c\/p\u003e\u003cp\u003eFrom smart use of AI, to authentic handwritten notes, it's never been more important to communicate with your customers\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eDo one and you'll make a difference\u003c\/p\u003e\u003cp\u003eDo two and you'll make an impact\u003c\/p\u003e\u003cp\u003eDo all three and you'll make a fortune\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Michael Heppell\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1838161325\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781838161323\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Gloop Books\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 05\/01\/2025\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 244\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.72lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.00h x 5.00w x 0.66d","brand":"Michael Heppell","offers":[{"title":"Paperback","offer_id":48446921081087,"sku":"9781838161323","price":19.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_17742f2c-4108-43ef-a2e0-e8aa2e5661eb.jpg?v=1777227611","url":"https:\/\/www.whiterainbookhouse.com\/products\/see-smile-say-hello-michael-heppell-9781838161323","provider":"WR Book House","version":"1.0","type":"link"}