{"product_id":"service-and-operations-management-haksever-cengiz-9789813209442","title":"Service and Operations Management","description":"\u003cp\u003e \u003c\/p\u003e\u003cp\u003eThe purpose of this book is to provide cutting-edge information on service management such as the role services play in an economy, service strategy, ethical issues in services and service supply chains. It also covers basic topics of operations management including linear and goal programming, project management, inventory management and forecasting.\u003c\/p\u003e\u003cp\u003eThis book takes a multidisciplinary approach to services and operational management challenges; it draws upon the theory and practice in many fields of study such as economics, management science, statistics, psychology, sociology, ethics and technology, to name a few. It contains chapters most textbooks do not include, such as ethics, management of public and non-profit service organizations, productivity and measurement of performance, routing and scheduling of service vehicles.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Haksever Cengiz\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 9813209445\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9789813209442\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e World Scientific Publishing Company\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 01\/05\/2018\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 692\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 2.05lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.10h x 6.10w x 1.00d","brand":"Haksever Cengiz","offers":[{"title":"Hardcover","offer_id":48742775685375,"sku":"9789813209442","price":118.0,"currency_code":"USD","in_stock":true}],"url":"https:\/\/www.whiterainbookhouse.com\/products\/service-and-operations-management-haksever-cengiz-9789813209442","provider":"WR Book House","version":"1.0","type":"link"}