{"product_id":"service-management-and-marketing-principles-jay-kandampully-9781032749655","title":"Service Management and Marketing Principles: Competing in the Service Economy","description":"\u003cp\u003eThis book explores the service economy and challenges that all organizations face as goods and services make way for a world where customers (B2C) and businesses (B2B) seek seamless, thoughtful and exceptional experiences.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Jay Kandampully,David J. Solnet\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1032749652\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781032749655\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Routledge India\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 06\/07\/2024\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 234\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.78lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.21h x 6.14w x 0.52d","brand":"Jay Kandampully","offers":[{"title":"Paperback","offer_id":48517856395519,"sku":"9781032749655","price":54.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_63db17a2-657e-41df-8c52-518299e8bdb0.jpg?v=1778733019","url":"https:\/\/www.whiterainbookhouse.com\/products\/service-management-and-marketing-principles-jay-kandampully-9781032749655","provider":"WR Book House","version":"1.0","type":"link"}