{"product_id":"service-matters-g-pettigrew-9798392189038","title":"Service Matters: The Craft of Exceptional Customer Care","description":"\"Service Matters: The Art of Exceptional Customer Care\" is a comprehensive guide to providing top-quality customer service in any customer service industry. The book explores the importance of empathy, communication, and problem-solving skills in developing strong relationships with customers. From understanding customer needs to delivering personalized solutions, readers will learn the essential skills needed for exemplary customer service. Written in a clear and concise style, this book is a practical resource for anyone looking to improve their customer service skills and create long-lasting customer relationships. Whether you're a seasoned professional or new to the world of customer care, \"Service Matters\" is an indispensable guide for delivering exceptional service that will set your business apart from the competition.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e G. Pettigrew\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 8392189035\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9798392189038\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Independently Published\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 04\/22\/2023\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 118\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.50lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.69h x 7.44w x 0.25d","brand":"G. Pettigrew","offers":[{"title":"Paperback","offer_id":46602803052799,"sku":"9798392189038","price":8.69,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_7dfbf08d-5b93-45e0-8480-78eff8f061fe.jpg?v=1739695337","url":"https:\/\/www.whiterainbookhouse.com\/products\/service-matters-g-pettigrew-9798392189038","provider":"WR Book House","version":"1.0","type":"link"}