{"product_id":"service-operations-management-george-firth-9781682854723","title":"Service Operations Management","description":"As a part of business management, service operations management refers to the study and practice of managing, controlling, designing efficient service methods that reduce cost and maximize the profit. The main categories looked upon while managing operations are efficiency, effectiveness, safety, risk and maintenance, after sales service etc. This book elucidates new techniques of service operations and their applications in a multidisciplinary approach. Most of the topics introduced in it cover new techniques and the applications of this subject. This textbook will serve as a valuable source of reference for those interested in this field.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e George Firth\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1682854728\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781682854723\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Willford Press\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 05\/30\/2018\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 238\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.40lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 10.00h x 7.00w x 0.56d","brand":"George Firth","offers":[{"title":"Hardcover","offer_id":47305374269695,"sku":"9781682854723","price":153.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_f991635c-bd2a-4424-aa53-2e48f78f86d2.jpg?v=1758830706","url":"https:\/\/www.whiterainbookhouse.com\/products\/service-operations-management-george-firth-9781682854723","provider":"WR Book House","version":"1.0","type":"link"}