{"product_id":"service-starts-with-a-smile-cary-cavitt-9780615163093","title":"Service Starts with a Smile","description":"Customer service expert Cary Cavitt shares 69 ways to bring customers back time and again. Having personally served over 100,000 customers in the last 30 years, Cary is well aware of what it takes to attract and create customer loyalty. It really comes down to treating others the way that we would like to be treated. The tips are simple reminders of the importance of showing each customer kindness and respect. Each thought has stood the test of time and will continue to work for any type of organization that is looking to improve on customer service and gain repeat customers. A few testomonials... \"Mr. Cavitt has an impeccable sense of customer service.\" ...\"Cary's customer service skills are outstanding.\" ...\"Cary is one of the most gifted people that I have met and known, especially equipped to consult with organizations in the whole area of customer service, customer retention, and customer loyalty.\"\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Cary Cavitt\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0615163092\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780615163093\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Cary Cavitt\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 10\/20\/2007\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 152\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.51lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.35d","brand":"Cary Cavitt","offers":[{"title":"Paperback","offer_id":48443579891967,"sku":"9780615163093","price":14.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_f44da17f-28c9-419d-acbc-03ce9cd3eb14.jpg?v=1777206399","url":"https:\/\/www.whiterainbookhouse.com\/products\/service-starts-with-a-smile-cary-cavitt-9780615163093","provider":"WR Book House","version":"1.0","type":"link"}