{"product_id":"servicenow-from-setup-to-success-peter-timothy-9798188674984","title":"ServiceNow from Setup to Success: Build Enterprise Workflows, Automate Operations, and Deliver Better Business Services","description":"ServiceNow from Setup to Success\u003cp\u003e\u003cb\u003eBuild Enterprise Workflows, Automate Operations, and Deliver Better Business Services\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eServiceNow has become one of the world's leading enterprise workflow platforms, helping organizations automate operations, streamline service delivery, and improve business performance. However, implementing ServiceNow successfully requires much more than understanding its features-it requires designing solutions that remain scalable, secure, maintainable, and adaptable as organizations evolve.\u003c\/p\u003e\u003cp\u003e\u003cb\u003eServiceNow from Setup to Success\u003c\/b\u003e is a comprehensive, hands-on guide that teaches you how to design, build, and operate enterprise-grade ServiceNow solutions using proven engineering principles and real-world implementation practices. Rather than focusing on isolated platform features, this book follows the complete lifecycle of a successful ServiceNow implementation-from initial planning and data modeling to workflow automation, integrations, governance, performance optimization, and long-term platform management.\u003c\/p\u003e\u003cp\u003eWritten in a practical, story-driven style, each chapter reflects the kinds of challenges experienced by enterprise administrators, developers, architects, and consultants working in production environments. You'll learn not only how ServiceNow works, but why certain architectural decisions lead to platforms that continue delivering value years after deployment.\u003c\/p\u003e\u003cp\u003eInside the book, you'll discover how to: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e\u003cp\u003eDesign data models that support business growth without becoming difficult to maintain.\u003c\/p\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cp\u003eBuild workflows that simplify business operations instead of adding unnecessary complexity.\u003c\/p\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cp\u003eWrite clean, reusable, and production-ready server-side logic using Business Rules, Script Includes, and modern ServiceNow development practices.\u003c\/p\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cp\u003eDevelop resilient integrations with REST APIs, IntegrationHub, and enterprise applications.\u003c\/p\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cp\u003eBuild reports and dashboards that help executives make informed business decisions.\u003c\/p\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cp\u003eImprove platform performance through thoughtful architecture, efficient scripting, and scalable design.\u003c\/p\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cp\u003eImplement security, governance, and compliance practices without slowing development.\u003c\/p\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cp\u003eRecognize and avoid the production mistakes that quietly increase technical debt and reduce platform reliability.\u003c\/p\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cp\u003eLearn from realistic enterprise case studies that demonstrate how successful organizations build ServiceNow platforms capable of adapting to continuous business change.\u003c\/p\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eThroughout the book, you'll work through practical coding examples, architectural discussions, implementation strategies, and production scenarios that mirror the challenges faced by modern enterprises. Every concept is presented with long-term maintainability in mind, helping you develop the mindset needed to build solutions that are not only functional today but sustainable for years to come.\u003c\/p\u003e\u003cp\u003eWhether you're a ServiceNow administrator, application developer, implementation consultant, solution architect, technical lead, or IT professional looking to deepen your expertise, this book provides the knowledge and practical experience needed to move beyond configuration and become a confident enterprise platform engineer.\u003c\/p\u003e\u003cp\u003eBy the time you finish this book, you'll understand how to build ServiceNow solutions that don't simply automate work-they enable organizations to operate more efficiently, respond more quickly to change, and continuously improve as the business grows.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Peter Timothy\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9798188674984\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Independently Published\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 07\/23\/2026\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 308\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.18lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 10.00h x 7.00w x 0.65d","brand":"Peter Timothy","offers":[{"title":"Paperback","offer_id":50665959063807,"sku":"9798188674984","price":39.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_69ae018b-0a48-4f3d-8e70-31758602ba45.jpg?v=1792014830","url":"https:\/\/www.whiterainbookhouse.com\/products\/servicenow-from-setup-to-success-peter-timothy-9798188674984","provider":"WR Book House","version":"1.0","type":"link"}