{"product_id":"servicenow-servicenow-customer-service-management-saqib-javed-john-9798308567776","title":"ServiceNow ServiceNow Customer Service Management (CIS-CSM) Certification Questions Bank","description":"This book, ServiceNow Customer Service Management (CIS-CSM) Certification Questions Bank, is designed as a comprehensive resource for professionals preparing for the CIS-CSM certification exam. Whether you're an experienced ServiceNow consultant, a business analyst, or someone just beginning their ServiceNow journey, this question bank offers a focused and practical approach to mastering the exam objectives. \u003cp\u003e\u003c\/p\u003eInside this book, you'll find a diverse set of questions that cover all major aspects of the CIS-CSM certification exam, including configuring case management, managing workflows, integrating with external systems, and optimizing the customer service experience. Each question is designed to reflect real-world scenarios, ensuring that your preparation goes beyond theory and equips you with practical knowledge applicable to real ServiceNow implementations.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Saqib Javed John, Muhammad Zeeshan Ali\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9798308567776\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Independently Published\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 01\/27\/2025\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 222\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.67lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.47d","brand":"Saqib Javed John","offers":[{"title":"Paperback","offer_id":47201044005119,"sku":"9798308567776","price":44.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_15118c91-4998-4828-8347-f2ce569c293f.jpg?v=1756788700","url":"https:\/\/www.whiterainbookhouse.com\/products\/servicenow-servicenow-customer-service-management-saqib-javed-john-9798308567776","provider":"WR Book House","version":"1.0","type":"link"}