{"product_id":"services-and-customer-relationship-management-g-s-srinivas-murthy-9798654253354","title":"Services and Customer Relationship Management","description":"This book describes the nature and scope of the services marketing, Service Design and Service Delivery, Service \u0026amp; Quality Development, Integrated Services Marketing\u0026amp;Customer Relationship Management.this book will be useful for 2nd MBA students and PGDBM students.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e G. S. Srinivas Murthy,Praveen Sama G. S. Srinivas Murthy\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9798654253354\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Independently Published\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 06\/15\/2020\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 146\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.49lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.02h x 5.98w x 0.34d","brand":"G. S. Srinivas Murthy","offers":[{"title":"Paperback","offer_id":48851819954431,"sku":"9798654253354","price":10.0,"currency_code":"USD","in_stock":true}],"url":"https:\/\/www.whiterainbookhouse.com\/products\/services-and-customer-relationship-management-g-s-srinivas-murthy-9798654253354","provider":"WR Book House","version":"1.0","type":"link"}