{"product_id":"simplicity-for-business-success-michael-hartschen-9781490908953","title":"Simplicity for business success!: Strategies for simple products, services and processes","description":"The world is becoming increasingly complex. Competition means that products are puffed up with additional functions and features. Services are extended and offered in many different variants. This complexity results in a high expediture of time, increased error proneness and leads to more customer queries and complaints. However, customers love simple products and services. Simple business processes make life easier. In \"Simplicity for business success!\" 5 principles and 14 strategies outline how to make products, services and processes simpler. Numerous examples assist in the implementation.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Michael Hartschen,Chris Bruegger\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1490908951\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781490908953\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Createspace Independent Publishing Platform\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 11\/21\/2013\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 132\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.35lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.50h x 5.51w x 0.28d","brand":"Michael Hartschen","offers":[{"title":"Paperback","offer_id":48445179658495,"sku":"9781490908953","price":19.2,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_4647b740-3f6b-4b13-8502-8f227ebfd675.jpg?v=1777217042","url":"https:\/\/www.whiterainbookhouse.com\/products\/simplicity-for-business-success-michael-hartschen-9781490908953","provider":"WR Book House","version":"1.0","type":"link"}