{"product_id":"sorry-about-that-edwin-l-battistella-9780199300914","title":"Sorry about That: The Language of Public Apology","description":"People do bad things. They misspeak, mislead, and misbehave. They lie, cheat, steal, and kill. Often, afterward, they apologize. But what makes a successful apology? Why does Joe Biden's 2007 apology for referring to Barack Obama as \"articulate and bright\" succeed, whereas Mel Gibson's 2006 apology for his anti-Semitic tirade fails? Naturally, the effectiveness of an apology depends on the language used, as well as the conditions under which we offer our regrets. \u003cp\u003e\u003c\/p\u003eIn\u003cem\u003e Sorry About That\u003c\/em\u003e, linguist Edwin Battistella analyzes the public apologies of presidents, politicians, entertainers, and businessmen, situating the apology within American popular culture. Battistella offers the fascinating stories behind these apologies alongside his own analysis of the language used in each. He uses these examples to demonstrate the ways in which language creates sincere or insincere apologies, why we choose to apologize or don't, and how our efforts to say we are sorry succeed or fail. \u003cp\u003e\u003c\/p\u003eEach chapter expands on a central concept or distinction that explains part of the apology process. Battistella covers over fifty memorable apologies from McDonald's, Martha Stewart, Oprah Winfrey, Jane Fonda, Bill Clinton, and many more. Moving back and forth between examples and concepts, Battistella connects actual apologies with the broader social, ethical, and linguistic principles behind them. Readers will come away from the book better consumers of apologies - and better apologizers as well.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Edwin L. Battistella\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0199300917\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780199300914\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Oxford University Press, USA\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 06\/02\/2014\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 232\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.97lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.46h x 6.27w x 0.84d\u003cbr\u003e\u003cbr\u003e\u003cb\u003eReview Citation(s): \u003c\/b\u003e\u003cbr\u003e\u003ci\u003eLibrary Journal\u003c\/i\u003e 06\/01\/2014 pg. 102\u003cbr\u003e\u003ci\u003eChristian Century\u003c\/i\u003e 01\/07\/2015 pg. 40\u003cbr\u003e\u003ci\u003eChoice\u003c\/i\u003e 04\/01\/2015 pg. 1307","brand":"Edwin L. Battistella","offers":[{"title":"Hardcover","offer_id":44130095792383,"sku":"9780199300914","price":35.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_d7af8302-5498-4f54-8411-7a9965974b21.jpg?v=1687467535","url":"https:\/\/www.whiterainbookhouse.com\/products\/sorry-about-that-edwin-l-battistella-9780199300914","provider":"WR Book House","version":"1.0","type":"link"}