{"product_id":"south-africas-bpo-service-advantage-leslie-p-willcocks-9781137474049","title":"South Africa's Bpo Service Advantage: Becoming Strategic in the Global Marketplace","description":"Since 2007, South Africa has been one of the world's upcoming Business Process Outsourcing (BPO) offshore destinations. This book is based on the authors' most recent research into high performance BPO globally and new research streams specifically on South Africa.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Leslie P. Willcocks,Mary C. Lacity,A. Craig\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1137474041\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781137474049\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Palgrave MacMillan\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 02\/12\/2015\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 211\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.12lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.21h x 6.14w x 0.56d","brand":"Leslie P. Willcocks","offers":[{"title":"Hardcover","offer_id":47423767773439,"sku":"9781137474049","price":109.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_b52be7e5-4b2f-4608-a4fb-322c87633530.jpg?v=1761528898","url":"https:\/\/www.whiterainbookhouse.com\/products\/south-africas-bpo-service-advantage-leslie-p-willcocks-9781137474049","provider":"WR Book House","version":"1.0","type":"link"}