{"product_id":"superior-customer-experience-willis-amach-9789966827548","title":"Superior Customer Experience: The New Business Brand","description":"In today's extremely competitive market with an upsurge of commoditized products and services, increasingly informed and demanding customers; and stringent regulatory business environment plus intolerant shareholders to boot, running a profitable business is easier said than done. \u003cp\u003e\u003c\/p\u003eFortunately, there is an invaluable time tested and proven way for building insanely profitable businesses no matter the state of the economy and prevailing cutthroat competition. It all boils down to \u003ci\u003eOffering Superior Customer Experience to your customers\u003c\/i\u003e. Amazing Customer Experiences turns customers into brand evangelists actively advocating for the brand in their circles, and resulting into more profitable cost-effective sales. \u003cp\u003e\u003c\/p\u003eIn this book, we show you how to build a vibrant customer-centric culture that ensures awe-inspiring and seamless product and service delivery systems to a steadily growing pool of evangelical customers. With relevant examples and case studies, the book is rich with practical steps for turning any business into service excellence hub and insanely profitable enterprise. Your customers are waiting.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Willis Amach\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 9966827544\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9789966827548\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Kenya National Library Services\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 04\/14\/2021\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 126\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.39lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.02h x 5.98w x 0.27d","brand":"Willis Amach","offers":[{"title":"Paperback","offer_id":48241796219135,"sku":"9789966827548","price":10.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_9843cb5b-361c-4da7-9d4e-38425ca0b70c.jpg?v=1772655932","url":"https:\/\/www.whiterainbookhouse.com\/products\/superior-customer-experience-willis-amach-9789966827548","provider":"WR Book House","version":"1.0","type":"link"}