{"product_id":"superior-customer-value-art-weinstein-9780815390930","title":"Superior Customer Value: Finding and Keeping Customers in the Now Economy","description":"\u003cp\u003eThis title is a state-of-the-art guide to designing, implementing, and evaluating a customer value strategy in service, technology, and information-based organizations. It will give students and managers an edge in improving their marketing operations to create superior customer experiences.\u003cbr\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Art Weinstein\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0815390939\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780815390930\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Routledge\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 12\/13\/2018\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 206\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.67lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.47d","brand":"Art Weinstein","offers":[{"title":"Paperback","offer_id":48517475401983,"sku":"9780815390930","price":79.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_45697803-06fb-43f2-aec0-b605ee1e9adf.jpg?v=1778731973","url":"https:\/\/www.whiterainbookhouse.com\/products\/superior-customer-value-art-weinstein-9780815390930","provider":"WR Book House","version":"1.0","type":"link"}