{"product_id":"supportive-accountability-sylvia-melena-9780999743522","title":"Supportive Accountability: How to Inspire People and Improve Performance","description":"\u003cp\u003e\u003cstrong\u003eInspire Employees and Improve Performance with Supportive Accountability Leadership(TM)\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eSome leaders are too harsh. Some are too lenient. Others are completely disengaged from employee performance management. Striking a delicate balance between supportive leadership and accountability is the key to ensuring employees are as effective and productive as possible.\u003c\/p\u003e\u003cp\u003eSylvia Melena is the architect of the Supportive Accountability Leadership(TM) Model, a simple but powerful framework that helps leaders create a motivating work environment while promoting accountability and improving performance.\u003c\/p\u003e\u003cp\u003eThrough a mix of stories, actionable tips, and tools, you'll learn how to: \u003c\/p\u003e \u003cul\u003e \u003cli\u003eMaster the art of supportive leadership\u003c\/li\u003e \u003cli\u003eInspire employees to advance your organization's vision\u003c\/li\u003e \u003cli\u003eMonitor performance and customer service efficiently\u003c\/li\u003e \u003cli\u003eLead effective performance improvement conversations\u003c\/li\u003e \u003cli\u003ePinpoint critical support factors to unleash performance\u003c\/li\u003e \u003cli\u003eWield the power of employee recognition\u003c\/li\u003e \u003cli\u003eBoost performance through progressive discipline\u003c\/li\u003e \u003cli\u003eDocument skillfully\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eYou'll also receive a free download of the Performance Documentation Toolkit to help you ease the burden of employee performance documentation.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Sylvia Melena\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 099974352X\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780999743522\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Melena Consulting Group\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 07\/31\/2018\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 258\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.05lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.10h x 6.30w x 1.00d","brand":"Sylvia Melena","offers":[{"title":"Hardcover","offer_id":44043931517183,"sku":"9780999743522","price":26.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_4425a295-5969-48a6-95f3-3c5f8059a465.jpg?v=1684969954","url":"https:\/\/www.whiterainbookhouse.com\/products\/supportive-accountability-sylvia-melena-9780999743522","provider":"WR Book House","version":"1.0","type":"link"}