{"product_id":"surviving-dreaded-conversations-donna-flagg-9780071630252","title":"Dreaded Conversation","description":"\u003cp\u003e\u003cb\u003eThe essential guide for managers and professionals dealing with difficult workplace conversations\u003c\/b\u003e\u003c\/p\u003e \u003ci\u003eSurviving Dreaded Conversations\u003c\/i\u003e gives managers all they need to get through those difficult, face-to-face conversations we all encounter in our office. Whether it's firing an employee, asking for a raise or delivering bad financial news to a client or staff, expert author Donna Flagg shows readers how to stop putting off these uncomfortable conversations and start successfully facing them head-on. Filled with tips, strategies, exercises, and easy-to-memorize scripts for effective preparation, \u003ci\u003eSurviving Dreaded Conversations\u003c\/i\u003e is packed with practical advice to help professionals get through the rough spots in the workplace.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Flagg\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0071630252\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780071630252\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e McGraw-Hill Education\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 11\/01\/2009\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 224\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.56lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.26h x 6.56w x 0.56d","brand":"Flagg","offers":[{"title":"Paperback","offer_id":43913345302783,"sku":"9780071630252","price":24.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/products\/img_47163adc-491a-4e0f-865c-1dd7a0361c07.jpg?v=1680618099","url":"https:\/\/www.whiterainbookhouse.com\/products\/surviving-dreaded-conversations-donna-flagg-9780071630252","provider":"WR Book House","version":"1.0","type":"link"}