{"product_id":"synchroservice-richard-j-schonberger-9780786302451","title":"Synchroservice","description":"Synchro service--an organization-wide commitment to seamless, consistent, customer-driven service--can lead to higher customer loyalty, stronger supplier relations, and an undeniable competitive edge. Schonberger, teaming up with Knod, adapts the best of his world-class manufacturing strategies for the service industry, giving readers everything needed to design and execute a synchronized service strategy.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Richard J. Schonberger\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0786302453\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780786302451\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Irwin Professional Publishing\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 05\/01\/1994\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 300\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.18lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.30h x 6.34w x 1.20d","brand":"Richard J. Schonberger","offers":[{"title":"Hardcover","offer_id":48992000409855,"sku":"9780786302451","price":35.95,"currency_code":"USD","in_stock":true}],"url":"https:\/\/www.whiterainbookhouse.com\/products\/synchroservice-richard-j-schonberger-9780786302451","provider":"WR Book House","version":"1.0","type":"link"}