{"product_id":"technical-training-management-cedma-europe-9781780174808","title":"Technical Training Management: Commercial Skills Aligned to the Provision of Successful Training Outcomes","description":"\u003cp\u003eWith technical skills in ever increasing demand and software updates coming thick and fast, the need for technical training is rising rapidly. To be successful in the provision of technical training in IT requires a solid commercial understanding of how to establish, develop, control and deliver results that provide the customer with an expected return on their IT investment and deliver strong shareholder value. This book provides you with this understanding, along with guidance on applying a strong execution plan to drive customer retention, grow the technical training business, and monitor progress for continual success.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Cedma Europe\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1780174802\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781780174808\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e BCS, the Chartered Institute for IT\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 05\/20\/2019\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 316\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.12lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.61h x 6.69w x 0.67d","brand":"Cedma Europe","offers":[{"title":"Paperback","offer_id":44077287735551,"sku":"9781780174808","price":38.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_48b4063d-0247-4be2-b034-48c8d8d3495a.jpg?v=1685469189","url":"https:\/\/www.whiterainbookhouse.com\/products\/technical-training-management-cedma-europe-9781780174808","provider":"WR Book House","version":"1.0","type":"link"}