{"product_id":"telephone-sales-for-dummies-dirk-zeller-9780470168363","title":"Telephone Sales for Dummies","description":"Nearly 100 million Americans (one out of three) purchase goods and services over the phone each year. \u003ci\u003eTelephone Sales For Dummies\u003c\/i\u003e shows both new and seasoned sales reps, from realtors, insurance agents to telemarketers, how to create pre-call plans and effectively prospect via the phone. Packed with techniques, scripts, and dialogues, this hands-on, interactive guide assists readers with making cold calls, warm calls, and referral calls, helping them plan and execute openings to create interesting dialogue; ask key questions; develop persuasive presentation techniques; work within the No Call Law parameters; leave effective and enticing voicemails that get results; get past screeners and get quality referrals; find hot leads; and create callback scripts that close the sale.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Dirk Zeller\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0470168366\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780470168363\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e For Dummies\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 12\/01\/2007\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 288\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.79lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.18h x 6.28w x 0.64d","brand":"Dirk Zeller","offers":[{"title":"Paperback","offer_id":43919849849087,"sku":"9780470168363","price":19.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/products\/img_1da9a75f-3afd-4673-9e55-482c587c8c2f.jpg?v=1680812243","url":"https:\/\/www.whiterainbookhouse.com\/products\/telephone-sales-for-dummies-dirk-zeller-9780470168363","provider":"WR Book House","version":"1.0","type":"link"}