{"product_id":"that-bad-review-adrian-easdown-9780987644015","title":"That Bad Review: How to Turn 1-Star Reviews into a 5-Star Business","description":"\u003cp\u003e\u003cstrong\u003eCustomers who love you vs those who don't\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eWhile a lot of business owners bury their head in the sand and ignore reviews, especially bad ones, Adrian took a different approach. Locked in the poorly written sentences and scathing critique he saw diamonds.\u003cbr\u003e Through Adrian's book, business owners will learn to look at themselves first, to find out exactly why they are avoiding negative criticisms of their business.\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e \u003cstrong\u003eWith Adrian leading the way, you will learn: \u003c\/strong\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003e- How to respond to bad reviews\u003c\/li\u003e \u003cli\u003e- How to respond to facebook reviews\u003c\/li\u003e \u003cli\u003e- How to manage trip advisor reviews\u003c\/li\u003e \u003cli\u003e- When to delete bad reviews - why and why not\u003c\/li\u003e \u003cli\u003e- How to understand your guests' motivations to review\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eIf you want to leverage good reviews and bad ones to maximise your ability to connect positively with any customer who has concerns or feedback - read this book today \u003cbr\u003e Adrian provides tips, stories, strategies, and guides that are practical and easily adopted, to help campground businesses, or parks and recreation managers holiday management to navigate through the modern world of hospitality and tourism.\u003cbr\u003e So, if you're ready to maximize your businesses reviews and lock in those 5-star ratings, then this is the book for you.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Adrian Easdown\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0987644017\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780987644015\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Adrian Easdown Pty Ltd\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 03\/14\/2019\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 184\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.50lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.27h x 5.83w x 0.39d","brand":"Adrian Easdown","offers":[{"title":"Paperback","offer_id":44138431381759,"sku":"9780987644015","price":21.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_3dc93e2f-2e3d-449f-955c-4f7ab2ee235f.jpg?v=1687899630","url":"https:\/\/www.whiterainbookhouse.com\/products\/that-bad-review-adrian-easdown-9780987644015","provider":"WR Book House","version":"1.0","type":"link"}