{"product_id":"the-9-star-patient-experience-farai-kufakwedu-9780986770715","title":"The 9-Star Patient Experience: MOMENTS OF MAGIC PLAYBOOK: For ENCHANTING Your DENTAL PATIENTS Into Raving Fans That Pay More, Refer A Lot More \u0026 Stay","description":"The 9-Star Patient Experience: Moment of Magic Playbook reveals the strategies that top tier dental practices deploy to turn their regular patients into lifelong raving fans who pay more and refer a lot more. Truth be told, dentistry is retail healthcare. So how does a dentist who is itching for more growth position his\/her practice so that it does not look and feel like every other practice down the road? You blow your patients' minds away with a service experience so awesome they'd be hooked on your practice for life. Think of the 9-Star Experience as a being a level of service that is four stars above the 5-Star experience you'd get at the Ritz-Carlton or Four Seasons Hotels. Dentists who've built practices that have brought them freedom know this fact: bread and butter dentistry is not enough to bring in the levels of production and collections that bring freedom. One has to build a complete care practice that leans more on high-value cases than it does on the bread and butter procedures.Now... high-value patients do not invest the large sums of money needed for their treatments at a dental practice where the patient experience is an after thought. No Siree    They invest money to get implants, cosmetic dentistry, ortho treatments and other complex-care treatments with dentists who have taken the time to gain their trust. Building trust and having your patients - especially the high-value cases - say yes to treatment is what the 9-Star Patient Experience does for you. Here is a snapshot of what deploying the 9-Star Patient Experience will do for you: = It will build the level of trust in you that allows patients to ascend your treatment value ladder from basic hygiene towards higher-value treatments= It gives your patients the experience of not only being understood, but of being cared for as well - this is the key to increased case acceptance and growth through referrals= It will skyrocket your practice's profitability - The prosperity that you and your family will enjoy as a result of the success of your dental practice is a direct function of the total number of procedures your practice does as well as the percentage of that total which falls into the high-value category. Delivering the 9-Star Patient Experience is the only way to ensure an increase in both numbers.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Farai Kufakwedu\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 098677071X\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780986770715\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Stonehouse Brands\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 08\/13\/2020\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 220\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.66lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.46d","brand":"Farai Kufakwedu","offers":[{"title":"Paperback","offer_id":44126911824127,"sku":"9780986770715","price":14.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_39832a6c-4f52-47d9-b07c-749f4dff13e3.jpg?v=1687450831","url":"https:\/\/www.whiterainbookhouse.com\/products\/the-9-star-patient-experience-farai-kufakwedu-9780986770715","provider":"WR Book House","version":"1.0","type":"link"}