{"product_id":"the-art-of-it-service-levin-j-allen-9780692073803","title":"The Art of IT Service Management: A concise and holistic focus on quality within it service management","description":"This book is designed to highlight certain useful, helpful, and in some cases critical elements and considerations related to service management in general and specific to the IT service management arena. The overall objectives are to help with the retention of valuable staff, maintain and retain satisfied clients, and subsequently lend to company profitability and stability.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Levin J. Allen\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0692073809\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780692073803\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Levin\\Allen United States\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 02\/27\/2018\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 144\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.44lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.02h x 5.98w x 0.31d","brand":"Levin J. Allen","offers":[{"title":"Paperback","offer_id":48448886702335,"sku":"9780692073803","price":9.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_3edb294a-c7d8-483c-8d9d-59fb756c572c.jpg?v=1777261012","url":"https:\/\/www.whiterainbookhouse.com\/products\/the-art-of-it-service-levin-j-allen-9780692073803","provider":"WR Book House","version":"1.0","type":"link"}