{"product_id":"the-communication-problem-solver-nannette-rundle-carroll-9780814413081","title":"The Communication Problem Solver: Simple Tools and Techniques for Busy Managers","description":"\u003cp\u003e\u003cstrong\u003eLearn the simple communication tools and techniques that busy yet successful managers use to constantly drive productivity and business success. \u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eManagement trainer and consultant Nannette Carroll has spent her career instilling top-flight communication skills in managers to keep their staffs productive and collaborative. In this detailed guide to workplace communication, she shares her best problem-solving techniques to resolve the people issues that derail productivity and guides you through an analysis of your own communication skills to help you overcome personal roadblocks to success.\u003c\/p\u003e\u003cp\u003e\u003cem\u003eThe Communication Problem Solver\u003c\/em\u003e teaches you how to: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eset clear expectations;\u003c\/li\u003e\n\u003cli\u003eask questions that will uncover important facts;\u003c\/li\u003e\n\u003cli\u003esharpen listening skills to grasp information better in every conversation;\u003c\/li\u003e\n\u003cli\u003eavoid imprecise judgments based on emotional reactions;\u003c\/li\u003e\n\u003cli\u003eprovide useful feedback;\u003c\/li\u003e\n\u003cli\u003eencourage collaborative interactions;\u003c\/li\u003e\n\u003cli\u003edelegate more effectively;\u003c\/li\u003e\n\u003cli\u003eimprove performance discussions using observable facts;\u003c\/li\u003e\n\u003cli\u003eand build trusting and lasting relationships.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eEasily accessible and packed with real-world management examples and tangible solutions to managers' most common communication challenges, \u003cem\u003eThe Communication Problem Solver\u003c\/em\u003e is the key to helping any leader immediately increase their effectiveness.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Nannette Rundle Carroll\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0814413080\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780814413081\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Amacom\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 11\/01\/2009\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 304\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.90lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.90h x 6.00w x 0.80d\u003cbr\u003e\u003cbr\u003e\u003cb\u003eReview Citation(s): \u003c\/b\u003e\u003cbr\u003e\u003ci\u003eReference and Research Bk News\u003c\/i\u003e 02\/01\/2010 pg. 105","brand":"Nannette Rundle Carroll","offers":[{"title":"Paperback","offer_id":44790061269247,"sku":"9780814413081","price":19.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_adc4847b-108d-4460-82e8-be647668e118.jpg?v=1707287844","url":"https:\/\/www.whiterainbookhouse.com\/products\/the-communication-problem-solver-nannette-rundle-carroll-9780814413081","provider":"WR Book House","version":"1.0","type":"link"}