{"product_id":"the-complete-guide-to-conflict-marick-f-masters-9780814417188","title":"The Complete Guide to Conflict Resolution in the Workplace","description":"\u003cp\u003e\u003cstrong\u003eThis invaluable resource shows you why it's so much more valuable to resolve conflict than it is to eradicate it.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003ePeople thrive on conflict in most areas of their lives--football games, political debates, legal disputes--yet steer clear from workplace conflicts. However, conflict is a healthy way to challenge the existing order and essential to change in the workplace. The real problem is not conflict per se, but managing conflict.\u003c\/p\u003e\u003cp\u003ePacked with exercises, case studies, and checklists, \u003cem\u003eThe Complete Guide to Conflict Resolution in the Workplace\u003c\/em\u003e supplies you with: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003ean overview of workplace conflict, \u003c\/li\u003e\n\u003cli\u003ediagnostic tools for measuring it, \u003c\/li\u003e\n\u003cli\u003eand techniques for resolving conflict, such as negotiation, labor\/management partnerships, third-party dispute resolution, mediation, arbitration, and more.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eThis authoritative manual also explains step by step how to design a complete conflict resolution system and develop the skills to implement it.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Marick F. Masters, Robert R. Albright\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0814417183\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780814417188\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Amacom\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 05\/13\/2002\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 368\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.35lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 10.00h x 7.00w x 0.74d","brand":"Marick F. Masters","offers":[{"title":"Paperback","offer_id":44132288037119,"sku":"9780814417188","price":44.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_f1addc4b-a6f5-49c3-890f-fc99a30df760.jpg?v=1687479330","url":"https:\/\/www.whiterainbookhouse.com\/products\/the-complete-guide-to-conflict-marick-f-masters-9780814417188","provider":"WR Book House","version":"1.0","type":"link"}