{"product_id":"the-conflict-and-communication-activity-bill-withers-9780814471678","title":"The Conflict and Communication Activity Book: 30 High-Impact Training Exercises for Adult Learners","description":"\"Every workplace has its share of conflict, and one of training's universal goals is to help organizations resolve it in a way that brings benefit to everyone involved. This timely activity book offers 30 ready-to-use exercises trainers can use to help workshop participants communicate more effectively and create positive outcomes from conflict situations. The Conflict and Communication Activity Book features: * Field-proven exercises from the authors' worldwide experience * Easy-to-follow instructions for preparation, additional reading, and Q A processes * Valuable essays on handling conflict situations * An Exercise Matrix to sort activities by type, length, and other parameters It also includes a jam-packed Trainer's Toolbox containing more than sixty handouts, flipcharts, and overheads; workshop agendas; instructions for breakout sessions; and tons more. From the quick-fix solutions of the \"\"My Workshop Starts in Five Minutes\"\" section to fully developed sessions, this book will be every educator's best friend.\"\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Bill Withers, Keami Lewis\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0814471676\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780814471678\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Amacom\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 06\/02\/2003\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 256\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.90lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 10.96h x 8.53w x 0.86d","brand":"Bill Withers","offers":[{"title":"Paperback","offer_id":44120317657343,"sku":"9780814471678","price":39.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_c5840483-857f-40c3-bbf0-a7ba83e10b40.jpg?v=1687413679","url":"https:\/\/www.whiterainbookhouse.com\/products\/the-conflict-and-communication-activity-bill-withers-9780814471678","provider":"WR Book House","version":"1.0","type":"link"}