{"product_id":"the-conflict-resolution-training-program-prudence-b-kestner-9780787955816","title":"The Conflict Resolution Training Program","description":"The Conflict Resolution Training Program Participant's Workbook offers both new and seasoned negotiators, mediators, and arbitrators a step-by-step approach for learning dispute resolution techniques. This hands-on workbook is filled with a variety of exercises, activities, worksheets, role plays, and other interactive techniques that are readily accessible for learning the skills needed to resolve conflicts. Trainers and participants can select the sections of the flexible program that best meet their specific objectives and goals.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Prudence B. Kestner, Larry Ray\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0787955817\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780787955816\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Jossey-Bass\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 01\/09\/2002\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 176\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.05lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 10.70h x 8.20w x 0.50d","brand":"Prudence B. Kestner","offers":[{"title":"Paperback","offer_id":44043551768831,"sku":"9780787955816","price":37.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_16058395-feb6-4029-bf3f-4b13cdc5cfc3.jpg?v=1684967812","url":"https:\/\/www.whiterainbookhouse.com\/products\/the-conflict-resolution-training-program-prudence-b-kestner-9780787955816","provider":"WR Book House","version":"1.0","type":"link"}