{"product_id":"the-conflict-resolution-training-program-prudence-b-kestner-9780787960773","title":"The Conflict Resolution Training Program","description":"The Conflict Resolution Training Program Leader's Manual offers a step-by-step approach for teaching dispute resolution techniques to both new and seasoned negotiators, mediators, and arbitrators. This hands-on manual is filled with a variety of exercises, activities, worksheets, role plays, and other interactive techniques that are readily accessible for teaching the skills needed to resolve conflicts. Trainers can select the sections of the flexible program that best meet their specific objectives and goals.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Prudence B. Kestner, Larry Ray\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0787960772\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780787960773\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Jossey-Bass\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 01\/09\/2002\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 320\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 2.11lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 10.76h x 8.18w x 0.94d","brand":"Prudence B. Kestner","offers":[{"title":"Paperback","offer_id":43926051619071,"sku":"9780787960773","price":64.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/products\/img_c5a9b431-621a-4106-95e5-c517b573a9cf.jpg?v=1681080917","url":"https:\/\/www.whiterainbookhouse.com\/products\/the-conflict-resolution-training-program-prudence-b-kestner-9780787960773","provider":"WR Book House","version":"1.0","type":"link"}