{"product_id":"the-cs-value-enginetm-philip-bush-9798182866613","title":"The CS Value Engine(TM): Eight Leadership Decisions for the AI Era of Customer Service","description":"\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Philip Bush\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9798182866613\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Philip Bush\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 10\/06\/2026\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 270\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.08lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.73d","brand":"Philip Bush","offers":[{"title":"Paperback","offer_id":50778777354495,"sku":"9798182866613","price":14.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_dfdeb6f6-d8b4-433f-a03c-3632ef8cf7bf.jpg?v=1792942398","url":"https:\/\/www.whiterainbookhouse.com\/products\/the-cs-value-enginetm-philip-bush-9798182866613","provider":"WR Book House","version":"1.0","type":"link"}