{"product_id":"the-customer-driven-company-richard-c-whiteley-9780201608137","title":"The Customer Driven Company","description":"Rated by \u003ci\u003eFortune\u003c\/i\u003e Magazine as one of the best management books of 1991, this instant business classic and bestseller is now recognized as the Bible of customer service.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Richard C. Whiteley\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0201608138\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780201608137\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Basic Books\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 04\/21\/1993\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 320\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.10lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.90h x 5.90w x 0.80d","brand":"Richard C. Whiteley","offers":[{"title":"Paperback","offer_id":43913411166463,"sku":"9780201608137","price":24.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/products\/img_718a61f4-b281-4c3d-bfeb-77f1f0f1f6c1.jpg?v=1680620270","url":"https:\/\/www.whiterainbookhouse.com\/products\/the-customer-driven-company-richard-c-whiteley-9780201608137","provider":"WR Book House","version":"1.0","type":"link"}