{"product_id":"the-first-year-of-supervision-d-james-9798195338824","title":"The First Year of Supervision: A Practical Guide for New Public Safety Communications Supervisors","description":"\u003cp\u003eStepping into supervision is one of the most challenging transitions in public safety communications.\u003c\/p\u003e\u003cp\u003eTechnical skill alone does not prepare supervisors for the responsibility of leading people, maintaining professionalism under pressure, and making decisions that affect the entire operation.\u003c\/p\u003e\u003cp\u003eThe First Year of Supervision provides practical guidance drawn from real experience inside high-volume public safety communications centers. This book focuses on the situations new supervisors face every day: \u003c\/p\u003e\u003cp\u003e- Managing behavior and accountability\u003cbr\u003e- Building credibility with former peers\u003cbr\u003e- Delivering correction and discipline\u003cbr\u003e- Maintaining professionalism under pressure\u003cbr\u003e- Making consistent, defensible decisions\u003c\/p\u003e\u003cp\u003eWhether you are newly promoted or preparing for leadership, this guide offers clear direction for navigating the first year of supervision with confidence and stability.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e D. James\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9798195338824\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Independently Published\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 05\/03\/2026\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 226\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.68lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.52d","brand":"D. James","offers":[{"title":"Paperback","offer_id":48801470775551,"sku":"9798195338824","price":17.99,"currency_code":"USD","in_stock":true}],"url":"https:\/\/www.whiterainbookhouse.com\/products\/the-first-year-of-supervision-d-james-9798195338824","provider":"WR Book House","version":"1.0","type":"link"}