{"product_id":"the-future-of-service-is-jaquie-scammell-9781923007451","title":"The Future of Service is 5D: Why humans serve best in the digital era","description":"\u003cp\u003eIf you're looking at this book, it's likely that you sense the seismic shifts happening in our society. Service industries are madly rushing to digitalise for efficiency, compromising what once set them apart: the act of service by a human. As we move swiftly into an era of artificial intelligence, robotics and automation, it's easy to succumb to the narrative that machines will replace humans in almost every field, including service.\u003c\/p\u003e\u003cp\u003eBut what if, far from making humans obsolete, the digital era will bring opportunities for a more dynamic, authentic form of service than we've ever seen before? You can make it a reality by integrating 5 dimensions - physical, cognitive, emotional, social and spiritual - into a human-service approach. This is the future of service.\u003c\/p\u003e\u003cp\u003eFor any organisation leader, the new dilemma is how to reclaim the human aspect of service. This book offers a mindful pause to reconsider the path we're heading down. \u003cem\u003eThe Future of Service is 5D\u003c\/em\u003e aspires to redefine our understanding of what service means in an increasingly digital and interconnected world. The journey from frustration to fulfilment starts here.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Jaquie Scammell\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1923007459\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781923007451\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Serviceq\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 02\/09\/2024\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 176\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.52lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.27h x 5.83w x 0.41d","brand":"Jaquie Scammell","offers":[{"title":"Paperback","offer_id":45064928624895,"sku":"9781923007451","price":19.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_e939ed0b-1c9e-4b1a-ad2b-0a4b35c79283.jpg?v=1712125246","url":"https:\/\/www.whiterainbookhouse.com\/products\/the-future-of-service-is-jaquie-scammell-9781923007451","provider":"WR Book House","version":"1.0","type":"link"}