{"product_id":"the-glossary-of-service-design-manasi-pathak-9798862264906","title":"The Glossary of Service Design","description":"\u003cp\u003e\"The Glossary of Service Design\" is your essential companion to unraveling the world of service design with precision and clarity. This comprehensive dictionary features over 700 meticulously crafted definitions, making it an indispensable resource for service designers, innovators, and anyone interested in enhancing the customer experience.\u003c\/p\u003e\u003cp\u003eWithin the pages of this thoughtfully curated volume, readers will embark on a journey through the multifaceted domain of service design. From core principles like customer journey mapping and service blueprints to advanced methodologies such as co-creation and touchpoints, this dictionary leaves no service design term unexplored.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Manasi Pathak\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9798862264906\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Independently Published\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 09\/23\/2023\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 202\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.67lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.46d","brand":"Manasi Pathak","offers":[{"title":"Paperback","offer_id":48217783927039,"sku":"9798862264906","price":12.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_9e0d04d0-f75e-499a-98ed-d6d254fbc452.jpg?v=1771999422","url":"https:\/\/www.whiterainbookhouse.com\/products\/the-glossary-of-service-design-manasi-pathak-9798862264906","provider":"WR Book House","version":"1.0","type":"link"}