{"product_id":"the-happy-index-james-timpson-9780008654788","title":"The Happy Index: A People-First Approach to Leadership","description":"\u003cstrong\u003eDiscover the key to positive workplaces and better results from one of Britain's most successful leaders.\u003c\/strong\u003e \u003cp\u003e \u003cstrong\u003eA Waterstones Book of the Month and Paperback of the Year 2025\u003c\/strong\u003e \u003c\/p\u003e\u003cp\u003e \u003cstrong\u003e'Mr Timpson is a role model as an employer. Other businesses could learn from his approach.' \u003cem\u003eThe Guardian\u003c\/em\u003e\u003c\/strong\u003e \u003c\/p\u003e\u003cp\u003e \u003cstrong\u003eThe Happy Index: a tool designed to measure and enhance workplace satisfaction, boost morale and empower teams.\u003c\/strong\u003e \u003c\/p\u003e\u003cp\u003e \u003cstrong\u003e______________________________\u003c\/strong\u003e \u003c\/p\u003e\u003cp\u003eJames Timpson is renowned for leading with empathy and understanding, often by example. His acclaimed people-first approach to management empowers colleagues, putting measurable job satisfaction at the heart of corporate strategy.\u003c\/p\u003e\u003cp\u003e \u003cem\u003eThe Happy Index\u003c\/em\u003e invites readers into a world where employee happiness isn't just a buzzword - it's a powerful catalyst for success that should be at the core of any successful organisation. Drawing on his decades of experience leading one of Britain's best-loved high-street brands, Timpson shares the secrets behind his unique approach to 'upside-down' management. His infectious passion for people shines through every page and in the very real measures he has introduced - from days off for birthdays to free-to-use luxury holiday homes. And with a workforce comprised of at least 10 per cent ex-offenders at any one time, Timpson shows the value of an imaginative approach to hiring, with a staff retention rate to be proud of.\u003c\/p\u003e\u003cp\u003eFrom a leader who knows what it takes to build thriving organisations, \u003cem\u003eThe Happy Index \u003c\/em\u003egives companies, start-ups and leaders the tools they need to bring Timpson's revolutionary approach to their working lives.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e James Timpson\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0008654786\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780008654788\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Harpernorth\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 12\/23\/2025\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 320\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.60lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 7.81h x 5.05w x 1.03d","brand":"James Timpson","offers":[{"title":"Paperback","offer_id":48064784433407,"sku":"9780008654788","price":19.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_236a8e69-f8d3-48ac-b748-30de87a64453.jpg?v=1768671027","url":"https:\/\/www.whiterainbookhouse.com\/products\/the-happy-index-james-timpson-9780008654788","provider":"WR Book House","version":"1.0","type":"link"}