{"product_id":"the-intuitive-customer-colin-shaw-9781137534286","title":"The Intuitive Customer: 7 Imperatives for Moving Your Customer Experience to the Next Level","description":"Building on the work of Daniel Kahneman (\u003cem\u003eThinking Fast and Slow\u003c\/em\u003e), Dan Ariely (\u003cem\u003ePredictably Irrational\u003c\/em\u003e), Shaw and Hamilton provide a new understanding of how people behave, explain what it means for organizations who really want to understand their customers, and show you what to do to create exceptional customer experiences.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Colin Shaw, Ryan Hamilton\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1137534281\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781137534286\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Palgrave MacMillan\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 08\/20\/2016\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 216\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.95lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.40h x 5.90w x 0.80d","brand":"Colin Shaw","offers":[{"title":"Hardcover","offer_id":44149113553151,"sku":"9781137534286","price":59.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_cd82e011-1d0c-4088-8b2e-b5cc489393ef.jpg?v=1688454906","url":"https:\/\/www.whiterainbookhouse.com\/products\/the-intuitive-customer-colin-shaw-9781137534286","provider":"WR Book House","version":"1.0","type":"link"}