{"product_id":"the-law-firm-client-service-beth-marie-cuzzone-9781639050260","title":"The Law Firm Client Service Interview Playbook","description":"\u003cp\u003eThere is an unspoken understanding that when a client retains counsel, the attorney will be competent and will meet the client's needs. But in today's day and age, competence and deliverables by themselves are not enough to make a firm stand out in the marketplace. So how do you differentiate yourself from the competition? Simple: You do everything you can to make sure that your client has a positive experience working with you.\u003c\/p\u003e \u003cp\u003eA client service interview is a particularly effective way to gain insight into how effectively your firm is creating a positive client experience and learn what your firm could do to make clients' experience even better. Speaking directly with the source can open up a world of possibility and help a law firm stand out from the rest. This step-by-step guide gives you all the tools you'll need to incorporate client service interviews into your firm's client relationship management strategy.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Beth Marie Cuzzone,Jill Zwetchkenbaum\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1639050264\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781639050260\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e American Bar Association\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 01\/06\/2022\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 126\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.40lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.80h x 5.90w x 0.40d","brand":"Beth Marie Cuzzone","offers":[{"title":"Paperback","offer_id":49000438563071,"sku":"9781639050260","price":79.95,"currency_code":"USD","in_stock":false}],"url":"https:\/\/www.whiterainbookhouse.com\/products\/the-law-firm-client-service-beth-marie-cuzzone-9781639050260","provider":"WR Book House","version":"1.0","type":"link"}