{"product_id":"the-levels-of-customer-experience-norene-telgen-9798471319172","title":"The Levels Of Customer Experience: A Guide To Set Companywide Customer Targets: Customer Experience","description":"\u003cp\u003eCustomer experience is the interactions and experiences your customer has with your business throughout the entire customer journey of the first contact and becoming a happy and loyal customer. To get customer-centricity, you need to invest more in their experience. This book provides a balanced understanding of the most important aspects of customer experience management and a practical guide to set companywide customer targets as well as war stories from different industries on how the concepts are applied.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Norene Telgen\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 8471319179\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9798471319172\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Independently Published\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 09\/05\/2021\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 174\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.58lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.40d","brand":"Norene Telgen","offers":[{"title":"Paperback","offer_id":44071744962815,"sku":"9798471319172","price":10.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_5bffc9cb-5abe-4052-81b1-fe7fee681a57.jpg?v=1685437886","url":"https:\/\/www.whiterainbookhouse.com\/products\/the-levels-of-customer-experience-norene-telgen-9798471319172","provider":"WR Book House","version":"1.0","type":"link"}