{"product_id":"the-managers-pocket-guide-to-lois-b-hart-9780874254808","title":"The Manager's Pocket Guide to Dealing With Conflict","description":"Conflict causes stress, low morale, and decreased productivity. This pocket guide is for leaders who want to learn skills that will prevent and resolve conflicts and ensure a better working environment. Readers will learn how to recognize patterns of conflict, identify causes of conflict, prevent conflicts from developing and escalating, and apply conflict resolution techniques.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Lois B. Hart\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0874254809\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780874254808\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e HRD Press\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 04\/04\/2001\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 122\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.28lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 7.10h x 4.50w x 0.32d","brand":"Lois B. Hart","offers":[{"title":"Paperback","offer_id":44966443024639,"sku":"9780874254808","price":16.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_65100d2d-14e3-4b1b-81c8-4c7016d73deb.jpg?v=1711159868","url":"https:\/\/www.whiterainbookhouse.com\/products\/the-managers-pocket-guide-to-lois-b-hart-9780874254808","provider":"WR Book House","version":"1.0","type":"link"}