{"product_id":"the-new-experts-robert-h-bloom-9781608320240","title":"The New Experts: Win Today's Newly Empowered Customers at Their 4 Decisive Moments","description":"Tells readers how to win customers who no longer care where they buy. This book explains how to give customers what they want when it matters most to them - at their 4 Decisive Moments during the purchase progression: the Now-or-Never Moment, Make-or-Break Moment, Keep-or-Lose Moment, and the highly profitable Multiplier Moment.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Robert H. Bloom\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1608320243\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781608320240\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Greenleaf Book Group\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 09\/01\/2010\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 145\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.73lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.72h x 5.84w x 0.69d\u003cbr\u003e\u003cb\u003eAward:\u003c\/b\u003e Axiom Business Book Awards - Silver Medal Winner","brand":"Robert H. Bloom","offers":[{"title":"Hardcover","offer_id":45896868299007,"sku":"9781608320240","price":18.95,"currency_code":"USD","in_stock":true}],"url":"https:\/\/www.whiterainbookhouse.com\/products\/the-new-experts-robert-h-bloom-9781608320240","provider":"WR Book House","version":"1.0","type":"link"}