{"product_id":"the-patients-primary-care-experience-mary-ellen-piche-9781640553323","title":"The Patient's Primary Care Experience: A Road Map to Powerful Partnerships","description":"Consumer expectations and the rise of alternative payment models are driving the future of primary care delivery. The COVID-19 pandemic has been a catalyst for change and innovation, with many services shifting to the virtual environment. Putting patients at the center of the healthcare practice is no longer an aspirational goal--it is rapidly becoming a requirement. \u003ci\u003eThe Patient's Primary Care Experience\u003c\/i\u003e is a handbook for providing patient-centered care. The book focuses on the Patient-Centered Medical Home (PCMH) model, which emphasizes building relationships and enhancing communication. The authors begin by making the business case for the PCMH model, then dive into implementation tips and strategies. \u003cp\u003e\u003c\/p\u003e Topics covered include: \u003cbr\u003e - Partnering with patients in creating and achieving care goals \u003cbr\u003e - Improving access through telemedicine and telehealth \u003cbr\u003e - Preventing and mitigating staff burnout while promoting resilience \u003cbr\u003e - Integrating patient and family perspectives into systems and processes \u003cbr\u003e - Selecting and developing metrics that are meaningful to staff \u003cp\u003e\u003c\/p\u003e The tools, templates, and advice in this practical guide will help your organization increase patient satisfaction and improve outcomes.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Mary-Ellen Piche, Gina Luna\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1640553320\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781640553323\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Ache Management Series\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 09\/15\/2022\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 207\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback","brand":"Mary-Ellen Piche","offers":[{"title":"Paperback","offer_id":43996667019519,"sku":"9781640553323","price":48.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_70c7e843-0b48-48ef-a9bd-23906660b9f9.jpg?v=1683342996","url":"https:\/\/www.whiterainbookhouse.com\/products\/the-patients-primary-care-experience-mary-ellen-piche-9781640553323","provider":"WR Book House","version":"1.0","type":"link"}