{"product_id":"the-payroll-managers-playbook-mary-jane-tan-9798190025620","title":"The Payroll Manager's Playbook: How to Build Strong Teams, Create Accountability, and Scale Payroll Operations Without Losing Control","description":"\u003cp\u003ePayroll expertise can make you a great processor. But leading payroll requires an entirely different set of skills.\u003c\/p\u003e\u003cp\u003e\u003cb\u003eThe Payroll Manager's Playbook\u003c\/b\u003e is a practical guide for payroll supervisors, managers, team leads, and experienced payroll professionals who are ready to move beyond processing and build stronger, more scalable payroll operations.\u003c\/p\u003e\u003cp\u003eAs payroll teams grow, the challenges change. Suddenly, it isn't only about getting payroll right. It's about managing workloads, developing employees, creating accountability, documenting processes, handling errors and escalations, communicating with stakeholders, and making sure payroll doesn't depend on one person to hold everything together.\u003c\/p\u003e\u003cp\u003eThis playbook shows you how to build that structure.\u003c\/p\u003e\u003cp\u003eInside, you'll learn how to: \u003c\/p\u003e\u003cp\u003e- Transition from payroll processor to effective leader\u003cbr\u003e- Build a scalable payroll team with clear ownership\u003cbr\u003e- Distribute workloads based on complexity and capacity\u003cbr\u003e- Create meaningful backup and cross-training plans\u003cbr\u003e- Manage employees without micromanaging\u003cbr\u003e- Develop payroll SOPs your team will actually use\u003cbr\u003e- Respond effectively to payroll errors and escalations\u003cbr\u003e- Set stronger expectations with clients and stakeholders\u003cbr\u003e- Build accountability without creating a culture of fear\u003cbr\u003e- Develop a high-performing payroll culture\u003cbr\u003e- Create operational controls that reduce dependency and risk\u003c\/p\u003e\u003cp\u003eYou'll also find practical manager tools, including payroll checklists, capacity-planning guidance, team matrices, SOP validation tools, payroll-cycle controls, manager review tools, and more.\u003c\/p\u003e\u003cp\u003eBecause strong payroll operations should not depend on one person constantly saving the day.\u003c\/p\u003e\u003cp\u003eThey should be built to work.\u003c\/p\u003e\u003cp\u003eWhether you are stepping into payroll leadership for the first time or already managing a growing payroll operation, \u003cb\u003eThe Payroll Manager's Playbook\u003c\/b\u003e will help you lead with greater structure, confidence, and control.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Mary Jane Tan\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9798190025620\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Independently Published\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 07\/31\/2026\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 66\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.33lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 10.00h x 8.00w x 0.14d","brand":"Mary Jane Tan","offers":[{"title":"Paperback","offer_id":49097599484159,"sku":"9798190025620","price":21.99,"currency_code":"USD","in_stock":true}],"url":"https:\/\/www.whiterainbookhouse.com\/products\/the-payroll-managers-playbook-mary-jane-tan-9798190025620","provider":"WR Book House","version":"1.0","type":"link"}