{"product_id":"the-power-of-strategic-listening-laurie-lewis-9781538121313","title":"The Power of Strategic Listening","description":"Listening is critical in today's organizations. As recent examples in the #MeToo era and numerous organizational failures and scandals illustrate, the consequences of poor listening in organizations can be significant, and in some cases, catastrophic. Listening is commonly described in terms of ethics, overlooking its strategic value. \u003cp\u003e\u003c\/p\u003eThe book guides leaders and decision-makers to question the listening habits, practices, and infrastructure within their organizations. The author lays out an argument for the benefits and challenges of strategic listening. She also develops a method for internal analysis of listening capabilities and practices, and provides a framework for building and maintaining a more robust listening culture, infrastructure, and set of practices. In order to improve organizational listening, the author argues that we need to do more than improve personal listening skills, we need to design organizations to listen.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Laurie Lewis\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 153812131X\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781538121313\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Rowman \u0026amp; Littlefield Publishers\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 10\/16\/2019\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 182\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.56lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.39d\u003cbr\u003e\u003cbr\u003e\u003cb\u003eReview Citation(s): \u003c\/b\u003e\u003cbr\u003e\u003ci\u003eChoice\u003c\/i\u003e 04\/01\/2020","brand":"Laurie Lewis","offers":[{"title":"Paperback","offer_id":44043610652927,"sku":"9781538121313","price":31.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_aeb9cd95-3fa2-40d8-a1bf-849aa0b64cb4.jpg?v=1684968157","url":"https:\/\/www.whiterainbookhouse.com\/products\/the-power-of-strategic-listening-laurie-lewis-9781538121313","provider":"WR Book House","version":"1.0","type":"link"}