{"product_id":"the-problem-first-method-kevin-scott-dias-9798255168392","title":"The Problem-First Method: A Framework for Innovative Product Builders","description":"\u003cp\u003eLate 2023. I'm on a video call with a practice owner who's about to walk. She leans forward: \"Do you have Autopay?\" \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003eI freeze. Our competitor just launched it. Every lost deal mentions it. So I say what any founder under pressure says: \"We can build that.\" \u003cp\u003e\u003c\/p\u003eThree months later, we ship. Nobody cares. \u003cp\u003e\u003c\/p\u003eWe'd solved the wrong problem. Solo practitioners needed Autopay (set it, forget it, charge cards automatically). Our customers, multi-provider practices juggling insurance, exceptions, and staff who needed control, needed something completely different. \u003cp\u003e\u003c\/p\u003eThat mistake cost us three months. But it taught me something worth far more: the most expensive thing you can build is the right solution to the wrong problem. \u003cp\u003e\u003c\/p\u003eThis book is about the discipline of resisting that mistake, even when the pressure is on, the competitor is shipping, and everyone's waiting for you to make a call. \u003cp\u003e\u003c\/p\u003eI'm not a founder with billion-dollar exits to my name. Ambiki is a niche vertical SaaS serving pediatric therapy practices, not exactly TechCrunch headline material. But I've spent a decade making mistakes, recognizing patterns, and learning to tell the difference between real problems and imaginary ones. \u003cp\u003e\u003c\/p\u003eInside, you'll find: \u003cul\u003e\n\u003cli\u003eThe traps smart teams fall into (Autopay, Safe Oasis, the API mirage) and why \"competitor has it\" is never a good enough reason.\u003c\/li\u003e\n\u003cli\u003eReal frameworks that make problem-first thinking repeatable: the Feature Alignment Document, the 10-Question Validation Checklist, the Problem Atlas that replaces traditional roadmaps.\u003c\/li\u003e\n\u003cli\u003eHow we built our teletherapy platform three weeks before COVID hit the US, and what that taught us about sitting with a problem long enough for the right solution to emerge.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eAnd the hardest lesson: how to maintain discipline when customers hand you solutions, sales wants features by Friday, and your ego whispers that of course you can build that. \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003eEvery page comes from practice. The messy, uncomfortable work of sitting with problems longer than feels natural, especially when momentum makes it feel like you're still on track. \u003cp\u003e\u003c\/p\u003eIf you've ever shipped something clever and polished that nobody used, this book is for you. And if you've wondered why problem-first thinking is so hard when everyone already knows they should do it, you're not alone. \u003cp\u003e\u003c\/p\u003eKnowing the trap and avoiding it are two different skills. Let's build the second one.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Kevin Scott Dias\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9798255168392\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Independently Published\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 04\/18\/2026\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 250\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.75lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.53d","brand":"Kevin Scott Dias","offers":[{"title":"Paperback","offer_id":48588503056639,"sku":"9798255168392","price":18.0,"currency_code":"USD","in_stock":true}],"url":"https:\/\/www.whiterainbookhouse.com\/products\/the-problem-first-method-kevin-scott-dias-9798255168392","provider":"WR Book House","version":"1.0","type":"link"}