{"product_id":"the-problem-with-quality-management-bettina-warzecha-9783981863833","title":"The Problem with Quality Management: Process orientation, controllability and zero-defect processes as modern myths","description":"Is the world predictable? Can we manage economic risks by using standards and indicators? Hardly any bank that got into the red in the aftermath of the US real estate crisis, was there without a differentiated quality management system. The book by Dr. Bettina Warzecha shows how quality management can not only reduce the quality of services and products of all kinds. With the help of quality management the way is open to a variety of possibilities to burn organizational knowledge, to waste employee competences, to drive away customers, to notch up financial losses, and to block the ability of management to make decisions in the long run. The author, who also taught this subject at the University of G ttingen, Germany, takes the reader on a journey to the epistemological roots of human thinking and pondering, which are probably not ignored as thoroughly and completely in any other subject area than in quality management.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Bettina Warzecha\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 3981863836\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9783981863833\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Verlag Fur Planung Und Organisation\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 06\/27\/2017\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 148\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.37lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.00h x 5.00w x 0.34d","brand":"Bettina Warzecha","offers":[{"title":"Paperback","offer_id":44201976987903,"sku":"9783981863833","price":22.5,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_90959690-9cec-4e5c-b936-1b0737ad4455.jpg?v=1691492517","url":"https:\/\/www.whiterainbookhouse.com\/products\/the-problem-with-quality-management-bettina-warzecha-9783981863833","provider":"WR Book House","version":"1.0","type":"link"}