{"product_id":"the-routledge-handbook-of-service-eileen-bridges-9780815372530","title":"The Routledge Handbook of Service Research Insights and Ideas","description":"\u003cp\u003e\u003cem\u003eThe Routledge Handbook of Service Research Insights and Ideas\u003c\/em\u003e offers authoritative coverage of current scholarship in the expanding discipline of service research.\u003c\/p\u003e\u003cp\u003eOriginal chapters from the world's leading specialists in the discipline explore foundations and innovations in services, highlighting important issues relating to service providers, customers, and service design. The volume goes beyond previous publications by drawing together material from different functional areas, including marketing, human resource management, and service process design and operations. These topics are important in helping readers become knowledgeable about how different functional areas interact to create a successful customer experience.\u003c\/p\u003e\u003cp\u003eThis book is ideal as a first port of call for postgraduate students desiring to get up to speed quickly in the services discipline. It is also a must-read for academics new to services who want to access cutting-edge research. \u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Eileen Bridges\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0815372531\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780815372530\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Routledge\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 04\/16\/2020\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 540\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 2.53lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 10.00h x 7.00w x 1.19d","brand":"Eileen Bridges","offers":[{"title":"Hardcover","offer_id":48435703841023,"sku":"9780815372530","price":305.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_b96600b3-6b87-4900-9b55-4e3d4171e6b1.jpg?v=1777152143","url":"https:\/\/www.whiterainbookhouse.com\/products\/the-routledge-handbook-of-service-eileen-bridges-9780815372530","provider":"WR Book House","version":"1.0","type":"link"}