{"product_id":"the-science-of-collections-vijay-vasudevan-9798896999140","title":"The Science of Collections: Driving Financial Success in Banking and NBFCS","description":"\u003cp\u003eWho should read this book?\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eEvery Collections Leader in Banks and Financial Institutions, Strategy Leaders, Analytics Champions, CoE, Operations Team, Insurance, Risk and Compliance Leaders, and all who contribute to portfolio quality for the organization.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eIn the dynamic world of banking and financial institutions, collections are crucial for sustainability and growth, yet often overlooked compared to sales or credit. The Science of Collections: Driving Financial Success in Banking and NBFCs redefines collections by blending strategy, technology, behavioural science, and human empathy to create a transformative approach.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eThis book explores delinquency management, portfolio segmentation, and customer-centric strategies, demonstrating how data analytics, behavioural economics, and cross-functional collaboration can turn collections into a proactive driver of financial health. Covering everything from early delinquency management to hard-bucket recoveries, it emphasizes ethical, customer-focused approaches while drawing inspiration from the Kamba Ramayana to highlight the emotional and psychological dimensions of debt.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003ePacked with real-world insights, proven frameworks, and actionable strategies, The Science of Collections is a must-read for financial professionals seeking to balance empathy, efficiency, and excellence in collections, unlocking its full potential for sustainable success.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Vijay Vasudevan\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9798896999140\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Notion Press\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 02\/19\/2025\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 366\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.08lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.82d","brand":"Vijay Vasudevan","offers":[{"title":"Paperback","offer_id":48852379435263,"sku":"9798896999140","price":18.99,"currency_code":"USD","in_stock":true}],"url":"https:\/\/www.whiterainbookhouse.com\/products\/the-science-of-collections-vijay-vasudevan-9798896999140","provider":"WR Book House","version":"1.0","type":"link"}